Refund policy

🧾 Return & Refund Policy

Thank you for shopping with НІЧ | Настільні Ігри Чикаго!
We want you to be happy with your purchase. Please read our return and refund policy below.

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🔹 Returns

We accept returns within 14 days of delivery.
To be eligible for a return, your item must be:

• Unopened and in the same condition that you received it.

• In its original packaging.

• Accompanied by the receipt or proof of purchase.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

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🔹 Refunds

If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
If you received free shipping, the original shipping cost may be deducted from your refund.

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🔹 Exchanges

We replace items only if they are defective or damaged.
If you need to exchange it for the same item, please contact us at:
📩  nastilni.ihry.chicago@gmail.com

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🔹 Non-returnable items

• Opened or used board games

• Gift cards

• Sale items marked “Final Sale”

🔹 Contact us

If you have any questions about your return or refund, contact us:
📧 nastilni.ihry.chicago@gmail.com 
📱 or message us 2242242422